Don’t just take it from us

Fantastic as always, highly recommend using thek!

Service has been very good other than scheduling an appointment to switch my old gas meter to a new smart meter. I am in elderly lady of 85 who lives alone and my daughter requested this appointment over 4 months ago. This aspect of service is very slow. Please rectify this so that I can submit accurate readings as I am a pensioner on a limited income. Many thanks

Always a great service and trying to look after their customers.

The lady who I spoke to was just so very helpful , kind and knowledgable, and sorted me out. Thankyou !!!!!

Communication is excellant

I managed to speak to an actual person who has followed it through. I'd much rather speak to someone than keep pressing buttons.

A very good and friendly organisation. Very reasonable product cost and a very good and efficient customer care and problem solving teams. Prompt service from all departments, although recently have had difficulty registering my “feed in” readings from my solar panels.

Utility Warehouse regularly keep me updated on products and costs. They have always dealt with any queries i have had quickly and efficiently.

Fast response on the phone ,good customer service

I had reassuring advice about the need to opt for fibre optic cabling instead of copper and the likelihood that I would be able to keep my landline phone for some considerable time

All good and questions answered

The friendliness and helpfulness of the adviser I spoke to. He was able to explain the issue with broadband speed. My only slight gripe was the time it takes to get through. I tried three times.

Reasonably prompt answers to phone calls. Staff efficient and knowledgeable.

A great company always upto date with what is going on and great price tarrifs

It has been smooth sailing with utility Warehouse and their prices are reasonable.

I have been with UW for many years. I have always found them easy to contact and friendly, helpful staff.

Everything worked as it should have and on the appointed date.

The lady I spoke to was polite and reasuring as I suspected I was a target of a scam involving U T warehouse I just rang to check. As I was cancelling my bank card

Excellent service during my call yesterday.

You’ve always been very patient with me I’m 72 years old and you’ve taken that into consideration you’ve given me help and good advice

Very helpful and understanding in these difficult financial times we are in. The Customer Services were thorough, understanding and extremely helpful. Together, we came to a calm, amicable, understanding in moving forward. He even found time to go through priority service. There was no rush going through all options. I was delighted with the overall quality of service, resulting outcome. 5* is not enough for this member of staff!

Very friendly and helpful Very polite and patient

The ladies were very helpful

Competitive prices and helpful when contacted

Always never have to wait on hold very long aslo very polite a quick to sort out any problems I have

Mostly very helpful

Excellent customer service

Really quick and easy chat which saved me £800. Follow-up has been great and all switches gone through smoothly.

Till now I’m pleased using the cash back card.

polite person on the end of the line and quick response

Easy swap, good service, nice people!

Quick telephone response and helpful advice.

Easy and friendly

Excellent service. Always helpful. Have confidence in them that they always get the best deal for us. Have used utility warehouse for a long time now , never had a problem. Staff are always polite professional and helpful.

No extra charges,easy to join

Politeness and efficiency

Very helpful friendly knowledgeable and sympathetic

Just joined UW very pleased with them would recommend